Advanced Business Voice Services

Follow Me / Find Me

How many phone numbers have you got?

Are you asking your business partners to memorize your office number, extension number, mobile number, Mike number and even your home number whenever they need to reach you urgently?

We have developed a solution for you. It's called the Harmony "Follow Me / Find Me" service.

Benefits:

  • Follow Me: Follows the user throughout her workday. For example, the user can arrange that she is reached in her office from 9am to 3pm and afterwards only on her cellphone.
  • Find me: Allows the user to define in which order the Harmony Mobility network will ring her various devices. The devices can be rung in parallel or in sequence.
  • User Configurability: Allows 24/7 access for the user to order, self-provision and view real-time usage and billing details.

Mobile IP-PBX

Harmony's Mobile IP-PBX solution links the advanced functionality of traditional PBX system, with the accessibility of cellular and Wi-Fi.


By extending the enhanced virtual PBX features to the cellular handset, employees now have the ability to take advantage of functionality once only available from their desk - creating a truly mobile workforce.

Harmony Mobility further enhances this offering by allowing anytime, anywhere access to your virtual PBX through multiple devices, over multiple networks - providing instant access to your staff no matter where they are.

Key Features
  • Provides a seamless single number experience across networks and devices.
  • Bridges the feature rich enterprise service offering with mobility.
  • Enables subscribers to roam between GSM cellular networks and public/private Wi-Fi wireless networks.
  • Unified Messaging: Provides access to different forms of messaging media (email, fax, phone) via various devices. For example, the user can receive an email on her wireless device which then attaches a voicemail sent to her office phone.
  • Automated Attendant: Acts as a virtual receptionist. Facilitates transfers from the main business line to employees using a dial-by-name directory, provides company information and can be linked to the unified messaging system.
  • User Configurability: Allows 24/7 access for the user to order, self-provision and view real-time usage and billing details.

Benefits

  • Cost effective WiFi - cellular integration significantly reduces customer cost while providing additional feature capabilities.
  • Consistent user experience for mobile voice and data services as they roam between networks.
  • Reduces airtime charges while increasing convenience of use.
  • Allows for true accessibility and availability for the business user.
  • Users receive a consistent user experience for their mobile voice and data services as they roam between networks.
  • Integrates true global mobility to the PBX system.
  • Increases productivity by maximizing interaction between employees via extensive communication options.
  • Reduces carrier related costs.
  • Allows SMBs access to enterprise-level features and functionalities.
  • Reduced maintenance and support costs by off loading management and hosting to Harmony Mobility.

Specifications / List of Features

  • Conference Bridging
  • Three-way Calling
  • Text Messaging
  • Spell / Say
  • Instant Messaging (IM)
  • Call Parking
  • Call Queuing
  • Call Recording
  • Direct Inward System Access (DISA)
  • Interactive Directory Listing
  • Music On Hold
  • Remote Call Pickup
  • Route by Caller ID
  • Supervised Transfer
  • Text-to-Speech
  • Private Numbering Plans
  • Multimedia Messaging Service (MMS)
  • Web Browsing
  • PIM (Personal Information Management) Synchronization
  • Thin Clients for Enterprise Specific Applications

Download the Product Brochure for Harmony's Advanced Business Voice Services